About Us
Every detail matters to your guests. Their comfort, their sleep, their reviews. It all begins with the quality of your linen. And in Queenstown, luxury is the expectation, not the exception.
Raising the Standard
QT Luxury Linen was founded to solve a simple problem for property managers, hoteliers, and cleaning companies: how to maintain five-star linen standards without the stress, delay, or inconsistency of traditional laundry services.
We built a service that saves our clients time, improves turnaround efficiency, and ultimately enhances the guest experience — every stay, every night, every sheet.
Working 7 days a week, backed by cutting-edge tracking technology, brand-new industrial machinery, and a team dedicated to meticulous care, we deliver linen that elevates comfort and strengthens the reputation of every property we serve.
Quality linen is a hallmark of luxury
We believe luxury is felt through the details: the softness of a sheet, the crispness of a fold, the freshness of a duvet after a long journey.
That’s why our service is designed around three core promises:
Convenience without compromise
We handle everything: collection, laundering, pressing, and delivery. So your team can focus on running your business, not managing linen logistics.
Total transparency
Every item is chipped and scanned for full visibility. You always know where your linen is and how it’s performing.
Impeccable results
Modern technology supports us, but it’s our team who uphold the luxury standard. Nothing leaves our facility unless it meets our exacting expectations.
Our Values
Excellence in Quality
We deliver linens of the highest standard: superior cleanliness, softness, and longevity, every single time.
Reliability & Consistency
Your operations depend on us, and we take that responsibility seriously. You can trust us for punctual, flawless service.
Customer-Centric Service
Every business is different. We tailor our processes and communication to suit your needs, not ours.
Luxury & Comfort
Every piece we return reflects the standard you want your guests to feel — relaxed, restored, and impressed.
Sustainability Commitment
Eco-friendly processes, reduced plastic usage, ethical sourcing, and thoughtful recycling ensure we protect people and planet.
Meticulous Attention to Detail
From delicate fabrics to precise folds, nothing goes unnoticed. Luxury is created in the details, and we never rush those.
Meet the Team Behind the Linen
Luxury laundry requires more than machines. It takes people who care.
Larissa Lacerda
Larissa has built an exceptional laundry team through strong leadership, clear systems, and a hands-on approach. She leads from the floor, not the office, ensuring quality, consistency, and care in everything we do. Deeply customer-focused, she’s known for solving problems quickly and practically. Her leadership is a key reason our linen operation runs so smoothly, even at scale.
Behind The Scenes
From sorters and pressers to delivery drivers, our team is the backbone of QT Luxury Linen. They are the reason every item is perfect and we treat them like part of our family.
Creating Luxury Sustainably
Ethically Sourced Linen
All linens come from traceable, responsible suppliers who share our environmental and ethical standards.
Temperature-Controlled Drying
Our industrial dryers use cooler, controlled temperatures to extend the life of your linen.
Plastic Reduction
We use reusable bags, micro-plastic–filtering technology, and avoid plastic entirely wherever possible.
Linen Recycling
Once linen retires from commercial use, we donate it to local charities, giving it a meaningful second life.
Elevate Stays. Impress Guests. Redefine Luxury.
OUR LAUNDRY SERVICESThe quiet luxury behind every perfect stay.